Security Services FAQs

Are you licensed?

Yes. Brooks Protection LLC is licensed in the state of Colorado. There are some cities that require additional licensing within their specific municipality. If we do not have a license within that city, we will let you know and/or request that license. Please note, not all cities in Colorado require licensing to operate contract services, we will let you know if your city does or does not require licensing if you request.

Are you insured?

Yes. Brooks Protection LLC carries General Liability at 2 Million General Aggregate and 1 Million per occurrence. We also carry Workers Comp for our guards and Employers Insurance both at 100 Thousand.

What training do your guards have?

Guards that have a Denver Merchant Guard License have a minimum of 16 hours of in class training their first year and 8 hours each year to renew their license. Depending on the background of the guard and the location they maybe working, they may have additional training as needed. Armed guards have the same 8 hours as all other guards with the addition of 5 more hours of weapons safety and 3 hours of range time with an NRA Certified instructor.

What services do you provide?

We currently offer all services that you see listed on our Services page. Please go there to view a list of all services that we provide and details about those particular services. These services also include the 16 hour guard training required by the City and County of Denver to obtain a Private Security License for your employee(s).

What is your pricing structure?

Pricing depends on some factors, such as, how many guards you need, the location of service, is it temporary or long term, does the guard need special training to work there, does the guard need special licensing to work there, the guards specific duties, will the guard be armed, unarmed, plainclothes etc. If you would like a detailed estimate then please provide all information asked for in our Quote form or we can arrange a face to face, or Zoom, meeting at no cost to you.

Are background checks performed on your guards?

Yes. Guards with Denver Merchant Guard licenses have Federal Background checks performed upon initial issuance of a license. In order for them to renew their license they have a CBI (Colorado Bureau of Investigation) Background check performed. All guards hired with Brooks Protection will have, at least, a CBI Background, references and prior employment checks performed.

What if the guard we have does not fit in or we have issues with him/her on our site?

This happens more than you think. With enough prior notice, we can have that guard replaced by another at no additional cost to you. We will strive to provide your company with the best service possible.

Do your guards have arrest authority?

No. Our guards are governed under the Citizens Arrest Laws and only then may they make a legal arrest. The Citizens Arrest Law states;

Colorado Citizen’s Arrest: Under Colorado law a private citizen may arrest another person when the person arrested “commits or has committed a crime in the presence of the person making the arrest.” § 16-3-201, C.R.S.

This is only intended for felonious crimes, not misdemeanor crimes. However, our guards will defend themselves and other people with physical force but only if needed. Our guards will attempt de-escalation techniques first but will get physical as a last resort.

Do you offer Patrol Services?

We may begin offering patrol services at a later date for clients who just want patrol services. We may offer these services for long term clients, if requested. Please feel free to contact us for more information.

Why should I choose your company?

We won’t give you the same sales pitch that you’ve already heard all day while searching for a company. What we will tell you is that we are a small business and this provides you with direct access to Account Managers, Billing, Customer Support and all other areas of our company. You get quick responses to any questions that you may have and we can easily monitor our staff to be sure they are providing you with the quality services that our company stands by.